PRIVACY POLICY
PRIVACY POLICY
Last Updated: August 5, 2026
Sun Coast Trailers (“Sun Coast Trailers,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to responsibly handling the personal information we collect.
This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit suncoasttrailers.com and any other website operated by Sun Coast Trailers that links to this Privacy Policy (collectively, the “Website”), request information about our trailers or products, submit an inquiry or lead form, apply to become a dealer, create an account, make or attempt to make a purchase if online purchasing is offered, communicate with us, or otherwise interact with us.
This Privacy Policy applies primarily to information collected through the Website and our related online activities. Certain information collected through offline transactions or other interactions with us may also be subject to this Privacy Policy where appropriate.
1. Information We Collect
The information we collect depends on how you interact with us and which Website features you use.
Information You Provide to Us
When you request information about our trailers, submit a lead or contact form, request a quote, ask to be contacted, or otherwise communicate with us, we may collect information such as:
Name
Email address
Telephone number
Mailing or physical address
City, state, and ZIP code
Company or business name
Trailer or product interests
Product configuration or specifications
Preferred dealer or location
Purchase timeframe
Financing interest
Comments, questions, or other information you choose to submit
Dealer Applications and Dealer Information
If you apply to become an authorized Sun Coast Trailers dealer or otherwise establish a business relationship with us, we may collect information relating to you and your business.
This information may include:
Owner, officer, employee, or representative names
Business name
Business address
Telephone number
Email address
Website
Business history
Geographic territory
Business locations
Product interests
Sales information
Licensing or registration information
Tax or resale information
Business references
Documents submitted as part of an application
Other information reasonably necessary to evaluate, establish, or maintain a dealer relationship
Some dealer information relates to a business rather than an individual. However, information relating to individual owners, officers, employees, representatives, or contacts may constitute personal information.
Please do not submit Social Security numbers, personal banking credentials, payment card information, passwords, or other highly sensitive personal information through a general contact or dealer inquiry form unless we specifically request that information through an authorized and secure process.
Purchases, Orders, and E-Commerce Information
Sun Coast Trailers may offer the ability to purchase trailers, parts, accessories, deposits, reservations, services, or other products through the Website now or in the future.
If you make or attempt to make a purchase through the Website, we may collect information necessary to process and fulfill the transaction, including:
Name
Billing address
Shipping or delivery address
Email address
Telephone number
Products ordered or configured
Trailer specifications and options
Order history
Delivery or pickup information
Transaction information
Payment-related information
Communications concerning the purchase
Payment transactions may be processed by third-party payment processors, banks, financing providers, or other financial service providers.
When a third-party payment processor handles a transaction, payment card numbers and other financial information may be provided directly to that provider rather than stored by Sun Coast Trailers. The processing of that information may also be governed by the privacy policy and terms of the applicable payment provider.
You should not submit payment card information through ordinary email or general Website contact forms.
Shopping Cart and Product Interaction Information
If e-commerce functionality is available on the Website, we may collect information concerning products you view, configure, compare, save, add to a shopping cart, purchase, or otherwise interact with.
This may include:
Shopping cart contents
Recently viewed products
Saved trailers, products, or configurations
Product comparisons
Purchase history
Product preferences
Website sessions
Checkout activity
Abandoned carts or incomplete transactions
We may use this information to operate Website features, complete transactions, improve our products and Website, provide customer support, understand customer interests, and, where permitted by law, communicate with you regarding products or incomplete transactions.
Customer Accounts
If Sun Coast Trailers offers customer accounts, you may be able to create an account to facilitate purchases, manage orders, save trailer configurations, register products, manage warranties, or access other Website features.
Information maintained in an account may include your name, contact information, addresses, order history, saved products or configurations, trailer information, warranty information, and account credentials.
You are responsible for maintaining the confidentiality of your account credentials. If you use a shared or public computer or device, you should log out of your account when finished.
Warranty, Registration, Service, and Trailer Information
We may collect information related to trailers that you purchase, own, register, service, or inquire about.
This information may include:
Vehicle identification number or serial number
Trailer model
Trailer configuration
Purchase date
Selling dealer
Warranty registration information
Service history
Parts or repair information
Customer contact information
Documentation relating to warranty or service requests
We may use this information to administer warranties, provide service or support, maintain product records, communicate important product or safety information, and manage our relationships with customers and dealers.
Communications With Us
When you contact us by email, telephone, web form, social media, chat, text message, or another method, we may collect your contact information and the contents of your communications, including questions, comments, requests, and records concerning our response.
Information Collected Automatically
When you visit the Website, we and companies that provide services to us may automatically collect certain information about your device and use of the Website.
This information may include:
Internet Protocol (“IP”) address
Browser type
Operating system
Device type
Device identifiers
Approximate geographic location
Referring website
Pages viewed
Products viewed
Links or advertisements clicked
Dates and times of Website visits
Advertising identifiers
Cookie identifiers
Website session information
Information concerning how you navigate or interact with the Website
Certain privacy laws may consider some of this information personal information even when it does not directly identify you by name.
2. Cookies, Pixels, Analytics, and Similar Technologies
We may use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate the Website, maintain Website sessions, remember preferences, support e-commerce functionality, understand Website traffic and usage, measure advertising performance, improve our Website and marketing, and provide or measure advertising.
Cookies and similar technologies may be used for purposes such as:
Maintaining Website sessions
Remembering Website preferences
Maintaining shopping cart contents
Remembering products or trailers you have viewed
Supporting customer accounts
Supporting checkout functionality
Preventing fraud
Measuring Website traffic
Understanding how visitors use our Website
Measuring advertising conversions
Creating or measuring advertising audiences
Providing more relevant advertising
Some cookies may be necessary for Website functionality, while others may be used for analytics, advertising, personalization, or similar purposes.
We may permit advertising, analytics, payment, e-commerce, and technology providers to place or use cookies, pixels, or similar technologies on the Website.
You can generally manage cookies through your browser settings and, where available, through our Website’s cookie or privacy preference controls. Blocking certain cookies may prevent some Website features, including shopping carts, saved preferences, customer accounts, or checkout functionality, from operating properly.
The specific cookies and technologies used by the Website may change as we modify our Website, advertising, e-commerce, analytics, and technology providers. Accordingly, this Privacy Policy does not attempt to maintain a static list of every individual cookie that may be used.
3. Paid Advertising and Targeted Advertising
Sun Coast Trailers advertises its products and business through online advertising channels and may work with search engines, social media platforms, advertising networks, advertising agencies, and marketing service providers.
These companies may receive information about Website visits, advertisements viewed or clicked, products viewed, device identifiers, cookie identifiers, IP addresses, purchases, inquiries, or similar activity in order to:
Provide advertising
Measure advertising effectiveness
Attribute inquiries, leads, or purchases to advertising campaigns
Create or measure advertising audiences
Perform analytics
Provide targeted or interest-based advertising
Depending on applicable privacy law and the technology involved, certain disclosures to advertising partners may be considered a “sale,” “sharing,” or processing of personal information for “targeted advertising,” even where Sun Coast Trailers does not receive money in exchange for the information.
Where required by applicable law, we will provide eligible consumers with a means to opt out of applicable sales, sharing, or targeted advertising.
4. CRM and Business Systems
Information submitted through our Website, including consumer inquiries, leads, dealer applications, customer information, order information, and other communications, may be transferred to and stored in our customer relationship management (“CRM”) platform and other business systems.
We use these systems to manage activities including:
Consumer leads
Sales opportunities
Customer relationships
Dealer applications
Dealer relationships
Marketing
Communications
Orders
Warranties
Service
Customer support
Other business operations
Authorized employees, representatives, service providers, and other authorized persons may access information within these systems when reasonably necessary to perform their responsibilities or provide services to us.
5. How We Use Personal Information
We may use personal information to:
Operate, maintain, and improve the Website
Respond to questions and requests
Provide information about trailers, products, pricing, options, availability, or dealers
Prepare quotes or product configurations
Follow up with prospective customers
Maintain information in our CRM
Process and fulfill purchases
Process deposits or reservations
Facilitate payment processing
Coordinate delivery, shipping, or pickup
Maintain shopping carts and customer accounts
Provide order status information
Administer warranties and product registrations
Provide parts, service, or customer support
Evaluate dealer applications
Establish and manage dealer relationships
Route inquiries to appropriate dealers or sales representatives
Communicate with customers, prospects, and dealers
Conduct marketing and advertising
Measure advertising effectiveness
Conduct analytics
Prevent fraud and unauthorized transactions
Improve our products and services
Improve Website functionality and customer experience
Maintain business and accounting records
Protect our Website, systems, customers, dealers, and business
Comply with applicable laws and legal obligations
Establish, exercise, or defend legal claims
Conduct other legitimate business activities consistent with the context in which information was collected
We may also create aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you and use that information for lawful business purposes.
6. Payments and Financial Service Providers
If online purchasing, deposits, financing, or other payment functionality is offered, transactions may involve banks, payment processors, financing companies, fraud-prevention providers, or other financial institutions.
Those providers may independently collect information necessary to authorize, process, finance, or protect a transaction.
We may receive limited information regarding a transaction, such as confirmation that a payment was approved, transaction amount, payment type, billing information, financing status, or a transaction identifier.
Where payment information is collected directly by a third-party provider, that provider’s privacy practices will govern its collection and handling of the information.
7. Financing
Sun Coast Trailers may provide information concerning or links to financing options offered by third-party lenders or financing providers.
If you apply for financing directly with a third party, information you provide to that party is subject to the third party’s own privacy policy and practices.
If we offer financing functionality directly through our Website or collect financial information in connection with a financing application, additional disclosures may be provided where appropriate.
8. Communications and Marketing
If you provide your contact information to Sun Coast Trailers, we may use that information to respond to your request and communicate with you regarding trailers, products, quotes, configurations, pricing, availability, dealers, orders, warranties, service, or other matters relating to your inquiry or relationship with us.
We may also send marketing or promotional communications where permitted by applicable law.
You may unsubscribe from marketing emails using the unsubscribe mechanism included in those communications or by contacting us at sales@suncoasttrailers.com.
Even after opting out of promotional communications, we may continue sending communications concerning matters such as:
Orders
Payments
Customer accounts
Warranty matters
Product registrations
Service requests
Safety information
Dealer relationships
Responses to requests
Other transactional or non-promotional matters
If we use text messaging for marketing or promotional purposes, we will do so in accordance with applicable law and applicable consent requirements.
9. When We Disclose Personal Information
We may disclose personal information to the following categories of recipients.
Service Providers
We may disclose information to companies that provide services on our behalf, including providers of:
CRM services
Website hosting
E-commerce technology
Payment processing
Order processing
Shipping or delivery
Information technology
Data storage
Email services
Communications services
Marketing
Advertising
Analytics
Fraud prevention
Customer support
Warranty or service administration
Accounting
Professional services
These companies may access personal information as reasonably necessary to provide their services to us.
Dealers, Distributors, and Sales Representatives
When appropriate to respond to an inquiry, locate a dealer, provide product information, facilitate a purchase, arrange delivery, provide customer service, administer warranties, or otherwise fulfill a request, we may disclose relevant information to an authorized dealer, distributor, sales representative, or other business partner.
Authorized dealers and distributors may be independently owned companies rather than employees of Sun Coast Trailers. Their handling of personal information may therefore also be governed by their own privacy policies and practices.
Payment, Financing, Shipping, and Transaction Providers
If you conduct a transaction with us, information may be disclosed as reasonably necessary to payment processors, banks, financing providers, fraud-prevention providers, freight companies, delivery providers, dealers, and others involved in completing the transaction.
Advertising and Analytics Providers
We may disclose or make information available to advertising, analytics, and technology providers to measure advertising, analyze Website activity, perform attribution, create or measure audiences, or provide targeted or interest-based advertising.
Professional Advisers
We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers when reasonably necessary for the services they provide.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law or regulation
Respond to legal process, subpoenas, court orders, or governmental requests
Investigate or prevent fraud or unlawful activity
Enforce our agreements or policies
Protect the security or integrity of our Website or systems
Protect the rights, property, health, or safety of Sun Coast Trailers, our customers, dealers, employees, Website users, or others
Business Transactions
Personal information may be disclosed, evaluated, or transferred in connection with an actual or proposed merger, acquisition, financing, restructuring, reorganization, bankruptcy, sale of assets, change in ownership, or similar business transaction.
10. Sale and Sharing of Personal Information
The term “sale” under certain state privacy laws may include more than exchanging personal information for money.
Certain laws define “sale” or “sharing” broadly enough to include some disclosures involving advertising or analytics technologies.
To the extent our advertising activities constitute a sale, sharing, or targeted advertising under applicable law, eligible consumers may have the right to opt out.
Where required by applicable law based on our practices, we will provide an appropriate mechanism for exercising these rights.
We do not knowingly sell personal information concerning children.
11. Global Privacy Control and Browser-Based Opt-Out Signals
Certain privacy laws require covered businesses to recognize qualifying browser-based universal opt-out preference signals.
Where required by applicable law and applicable to our Website, we will process recognized opt-out preference signals, such as Global Privacy Control (“GPC”), as a request to opt out of applicable sales, sharing, or targeted advertising for the browser or device transmitting the signal.
Because these signals generally operate at the browser or device level, you may need to enable them separately on each browser or device you use.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on factors including:
The type of information
The purpose for which it was collected
Whether you have an active inquiry, order, warranty, dealer relationship, or customer relationship with us
Legal and regulatory requirements
Accounting and tax obligations
Warranty and product-record requirements
Fraud-prevention requirements
Dispute-resolution needs
Legitimate business requirements
For example, records concerning a trailer purchase, warranty, serial number, transaction, or dealer relationship may be retained longer than an ordinary marketing inquiry.
When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable law and our business practices.
13. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, destruction, loss, misuse, alteration, or disclosure.
When e-commerce functionality is offered, we may use commercially reasonable security technologies designed to protect information transmitted through the Website, including encryption during transmission where appropriate.
Payment information may also be processed through third-party payment providers using their own security systems.
However, no website, Internet transmission, payment system, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or maintained by us.
Email is not inherently secure. You should not send payment card numbers, Social Security numbers, passwords, banking credentials, or similar sensitive information through ordinary email or general Website contact forms.
14. Your Privacy Rights
Depending on where you live and whether a particular privacy law applies to Sun Coast Trailers or your information, you may have certain rights concerning your personal information.
These rights may include the right to:
Confirm whether we process your personal information
Request access to certain personal information
Correct inaccurate personal information
Request deletion of certain personal information
Obtain a portable copy of certain information
Opt out of certain sales or sharing of personal information
Opt out of targeted advertising
Opt out of certain profiling activities
Limit certain uses of sensitive personal information where applicable
Appeal certain decisions concerning privacy requests where required by law
These rights are subject to applicable exceptions and limitations. Not every right applies to every person, company, state, or request.
How to Submit a Privacy Request
To submit a request regarding your personal information, email us at:
Please include sufficient information for us to understand your request and, where necessary, verify your identity.
You may also contact us by telephone at (954) 642-8886.
We may need to verify your identity before fulfilling certain requests. Verification may require us to compare information you provide with information maintained in our records.
Where permitted by law, an authorized agent may submit a privacy request on your behalf. We may require appropriate documentation establishing the agent’s authority and may also need to verify your identity directly.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
If applicable law gives you the right to appeal our decision concerning a privacy request, you may submit your appeal by emailing sales@suncoasttrailers.com and identifying the request or decision you wish to appeal.
15. California Privacy Notice
If the California Consumer Privacy Act, as amended (“CCPA”), applies to Sun Coast Trailers or our processing of your personal information, California residents may have additional rights concerning their personal information.
Depending on our interaction with you, categories of personal information we may collect can include:
Identifiers, such as name, email address, telephone number, mailing address, IP address, and online identifiers
Customer or business records
Commercial information relating to trailers or other products purchased, considered, configured, saved, or otherwise interacted with
Purchase or transaction histories
Internet or other electronic network activity
Approximate geolocation information
Professional or business-related information, particularly in connection with dealer relationships
Payment or transaction-related information
Inferences concerning preferences or interests
Other information falling within applicable statutory definitions
We may obtain personal information directly from you, automatically through the Website, from service providers, dealers, business partners, advertising and analytics providers, transaction providers, and other lawful sources.
We may use and disclose these categories for the business and commercial purposes described throughout this Privacy Policy.
California residents may have rights to know, access, correct, or delete certain personal information; obtain certain information concerning our collection, use, disclosure, sale, or sharing of personal information; and opt out of certain sales or sharing.
To submit a California privacy request form or call (954) 642-8886.
Where required by applicable law, we will recognize qualifying opt-out preference signals such as Global Privacy Control.
16. Children’s Privacy
The Website and our trailers and related products are intended for a general adult audience and are not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected in circumstances requiring parental consent, we will take appropriate action as required by applicable law.
17. Third-Party Websites and Services
The Website may contain links to dealer websites, financing providers, payment providers, shipping providers, social media platforms, vendors, or other third-party websites and services.
Sun Coast Trailers does not control the privacy practices of those third parties.
Information collected directly by a third party is subject to that third party’s privacy policy rather than this Privacy Policy. We encourage you to review applicable third-party privacy policies before providing personal information.
18. Social Media
If you interact with Sun Coast Trailers through social media or another third-party platform, that platform may collect information concerning your activity according to its own privacy policies.
Information you make publicly available through social media may also be visible to Sun Coast Trailers and other users.
19. Changes to Our Website and E-Commerce Services
Our Website, products, sales methods, and technology may evolve over time.
For example, Sun Coast Trailers may introduce or expand:
Online trailer purchasing
Deposits and reservations
Online checkout
Product configuration
“Build your trailer” functionality
Customer accounts
Dealer portals
Warranty registration
Parts and accessories sales
Financing options
Shipping or delivery functionality
Other e-commerce or customer-service features
This Privacy Policy is intended to address those types of functionality where reasonably applicable.
If a new feature materially changes how we collect, use, or disclose personal information, we may update this Privacy Policy accordingly.
20. Do Not Track
Some web browsers provide a traditional “Do Not Track” setting.
Because there is not a single universally accepted standard governing all traditional Do Not Track signals, our Website may not respond to those signals.
This is separate from legally recognized universal opt-out preference signals, such as Global Privacy Control, which we process where required by applicable law.
21. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, Website, products, e-commerce services, technologies, business operations, or applicable requirements.
When changes are made, we will revise the “Last Updated” date at the top of this Privacy Policy.
Where required by applicable law, we may provide additional notice regarding material changes.
We encourage you to review this Privacy Policy periodically.
22. Contact Us
If you have questions about this Privacy Policy, our privacy practices, your personal information, or would like to exercise an applicable privacy right, please contact:
Sun Coast Trailers
4250 NW 124th Ave
Coral Springs, FL 33065
Phone: (954) 642-8886
Contact Us: Contact Form
Website: suncoasttrailers.com